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Billing

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Billing & Payment Guide
  1. Payment Methods
  2. Currency & Pricing
  3. Taxes & Customs Duties
Order Billing Process
  1. Payment Confirmation
  2. Payment Verification
  3. Payment Completion
Order Status Explained

Preparing Order

In Transit

Delivered

Refunds & Payment Adjustments

Billing & Payment Guide

Everything you need to know about payments, pricing, and billing on Seoulive.

1. Payment Methods

We offer secure and flexible payment options to make your shopping experience smooth and convenient.

You can pay using:

  • Credit / Debit Cards (Visa, MasterCard, etc.)
  • PayPal
  • Apple Pay / Google Pay (where available)
  • Local payment methods depending on your region

Note: All payments are processed securely through encrypted systems to protect your personal information.

2. Currency & Pricing

All prices on Seoulive are displayed in USD ($).

The final amount charged may vary slightly depending on your bank or payment provider.

This may be affected by:

  • Exchange rates applied by your bank
  • International transaction fees
  • Promotions or discounts at the time of purchase

Important Notes:

  • If your payment method uses a different currency, your bank will automatically convert the amount.
  • The exchange rate at the time of payment may differ from the refund amount due to currency fluctuations.
3. Taxes & Customs Duties

Orders shipped internationally may be subject to import duties, taxes, or customs fees once they arrive in your country.

  • These charges are determined by your local customs authority
  • Customers are responsible for paying any applicable duties or taxes
  • Fees may vary depending on your country’s regulations

Even for orders with free shipping, customs duties (if applicable) are not included and must be paid by the customer.

Order Billing Process

1. Payment Confirmation

Once your payment is completed, you will receive an order confirmation email with your billing details.

2. Payment Verification

In some cases, additional verification may be required to ensure secure transactions.

3. Payment Completion

After successful verification, your order will be processed and prepared for shipping.

Order Status Explained

Preparing Order

Your payment has been confirmed, and your order is being prepared.

In Transit

Your package has been shipped and is on its way to you.

Delivered

Your order has been successfully delivered.

Refunds & Payment Adjustments

Refunds will be issued using the original payment method.

Processing Time:

  • Typically completed within 5–10 business days
  • May vary depending on your payment provider

Notes:

  • Refund amounts may differ slightly due to exchange rate changes
  • Shipping fees are non-refundable unless the issue is caused by us

Important Information

  • Orders cannot be modified once payment is completed
  • Billing details must match your payment method to avoid delays
  • Large orders may be subject to additional verification
  • Seoulive reserves the right to cancel suspicious transactions

Need Help with Payment?

If you have any questions about billing, payments, or charges, our support team is here to assist you.