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seoulive is committed to providing the highest quality K-beauty products and ensures that all items are shipped in perfect condition.
Defective or Incorrect Items: If you receive a defective or incorrect product, you may request a return (refund) within 30 days of receiving your package. In such cases, seoulive will cover all return shipping costs and any additional fees.
Change of Mind (Dubai Return Center): Unlike other global services, we allow returns for a change of mind, provided the product remains unopened and unused. However, for change-of-mind returns, the round-trip shipping costs (original shipping fee + return pick-up fee) will be deducted from your refund.
Refund Process: Approved refunds will be processed via the original payment method and may take approximately 2 to 15 business days.
To initiate a return, please submit a 1:1 Inquiry to the seoulive Customer Service Center with the following details:
seoulive does not offer direct exchange services at this time. If you wish to exchange an item, please return the original item (if eligible) for a refund and place a new order. Actual product colors may vary slightly depending on your device settings and individual skin tones.
For further inquiries, please contact our [1:1 Customer Service Center].
B&A *** | January 30, 2026
Lately, with this crazy heat, my face feels so hot and like it’s lost all its bounce 😭 Even doing a sheet mask every day didn’t really cool things down, so I started looking for something else. When I saw this product boasting 100% satisfaction, I had to try it! It’s a dual-function whitening and wrinkle-improving cosmetic, so I trusted it and bought it right away. It uses a patented cooling gel tech that doesn’t freeze even at -27°C—how cool is that?! 😂 I popped it in the freezer before using it, and wow, it’s super refreshing! My skin feels firmer and bouncier after using it. Definitely a must-have for summer. I wish I’d found this sooner! Gonna get one for my mom too. Already reordering!
B&A *** | January 27, 2026
I randomly saw that Ha Jung-woo uses this and just had to get it! My face tends to puff up differently in the morning and evening, but the Ice Lifting Cream is honestly a game changer!!?? I don’t get how it stays soft and moisturizing without freezing. I even kept it in the freezer on purpose, and even though the cream got all dewy on top like in the pic because it was cold, the texture that comes out is just unreal. It doesn’t freeze and glides on super smoothly, leaving my skin instantly hydrated and silky. Another thing I loved was the applicator that touches the skin. Even after rolling and massaging my sensitive, easily-irritated skin for 30 minutes, the applicator still stays nice and cool! It really helps soothe and reduce puffiness💟 This is seriously a product I needed forever—why didn’t I find it sooner? It’s got whitening and anti-wrinkle benefits too, so I’m excited to keep using it long-term~.~
B&A *** | January 24, 2026
The moment I applied this, I felt an immediate cooling sensation like my skin temperature dropped fast, which was so refreshing. I could really tell my skin got instantly hydrated. My dry skin felt much more comfortable and super moisturized without any tightness. The hyaluronic acid in it gives deep, long-lasting moisture, and thanks to the cica + PDRN ingredients, it helped calm my skin too. Even on sensitive days, it didn’t irritate at all, so it’s perfect for everyday use. I also feel like my skin’s elasticity has improved, so I’m really happy with it!
B&A *** | January 20, 2026
I bought this because a celeb I follow on YouTube was using it. They said it’s great for when your face is puffy in the morning. I used to keep a spoon in the freezer to use in the mornings, but this product is way easier. The liquid inside lets you massage and hydrate your skin at the same time, and it cools your face, so the puffiness goes down faster. Definitely a handy morning fix!












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I did some research and testing on the ingredients and effectiveness, so here’s what I found out in detail!
First off, why I chose this Ice Lifting Cream—it contains a key natural calming and regenerating ingredient called Cica PDRN! Cica PDRN helps soothe the skin and improves elasticity and wrinkles, which is exactly what I look for when picking skincare these days. Plus, it includes safe, approved functional ingredients like adenosine (for wrinkle improvement) and niacinamide (for brightening), so I felt good about buying it.
Now, the experience:
🌡️ Instant cooling effect on my skin in this blazing heat! The moment I apply it, my skin temperature drops quickly—it’s honestly amazing. It even makes my skin feel cool without AC! Bye-bye redness!
💦 Locks in moisture and strengthens the skin barrier. After applying, the cream feels like it just seals in the hydration, sticking perfectly to my skin. It leaves a lasting, fresh, dewy feel all day without dryness.
✨ Plus, it boosts skin elasticity! My skin feels firm and plump, especially my cheeks—kind of like they get lifted up. I’ve been using it daily and totally noticing the difference.
What I loved most is the natural calming and regenerating effect! 🌿 The pure plant-based PDRN makes it super gentle, so even sensitive skin feels safe. It soothes and gives elasticity at the same time, and it feels really comforting as I apply it. Perfect for everyday use.
I have dry, redness-prone skin, and this cream isn’t heavy at all, so I totally recommend it as a daily lifting cream for summer! It’s mild, the ingredients are great, and sensitive skin folks can use it worry-free. 💙 Just one application and you’ll fall in love with the cooling sensation, keep using it and you’ll love how firm your skin gets!
Highly, highly recommend the Ice Cooling Lifting Cream to everyone!!!!!