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seoulive is committed to providing the highest quality K-beauty products and ensures that all items are shipped in perfect condition.
Defective or Incorrect Items: If you receive a defective or incorrect product, you may request a return (refund) within 30 days of receiving your package. In such cases, seoulive will cover all return shipping costs and any additional fees.
Change of Mind (Dubai Return Center): Unlike other global services, we allow returns for a change of mind, provided the product remains unopened and unused. However, for change-of-mind returns, the round-trip shipping costs (original shipping fee + return pick-up fee) will be deducted from your refund.
Refund Process: Approved refunds will be processed via the original payment method and may take approximately 2 to 15 business days.
To initiate a return, please submit a 1:1 Inquiry to the seoulive Customer Service Center with the following details:
seoulive does not offer direct exchange services at this time. If you wish to exchange an item, please return the original item (if eligible) for a refund and place a new order. Actual product colors may vary slightly depending on your device settings and individual skin tones.
For further inquiries, please contact our [1:1 Customer Service Center].
B&A *** | January 30, 2026
Lately, with this crazy heat, my face feels so hot and like it’s lost all its bounce 😭 Even doing a sheet mask every day didn’t really cool things down, so I started looking for something else. When I saw this product boasting 100% satisfaction, I had to try it! It’s a dual-function whitening and wrinkle-improving cosmetic, so I trusted it and bought it right away. It uses a patented cooling gel tech that doesn’t freeze even at -27°C—how cool is that?! 😂 I popped it in the freezer before using it, and wow, it’s super refreshing! My skin feels firmer and bouncier after using it. Definitely a must-have for summer. I wish I’d found this sooner! Gonna get one for my mom too. Already reordering!
B&A *** | January 27, 2026
I randomly saw that Ha Jung-woo uses this and just had to get it! My face tends to puff up differently in the morning and evening, but the Ice Lifting Cream is honestly a game changer!!?? I don’t get how it stays soft and moisturizing without freezing. I even kept it in the freezer on purpose, and even though the cream got all dewy on top like in the pic because it was cold, the texture that comes out is just unreal. It doesn’t freeze and glides on super smoothly, leaving my skin instantly hydrated and silky. Another thing I loved was the applicator that touches the skin. Even after rolling and massaging my sensitive, easily-irritated skin for 30 minutes, the applicator still stays nice and cool! It really helps soothe and reduce puffiness💟 This is seriously a product I needed forever—why didn’t I find it sooner? It’s got whitening and anti-wrinkle benefits too, so I’m excited to keep using it long-term~.~
B&A *** | January 24, 2026
The moment I applied this, I felt an immediate cooling sensation like my skin temperature dropped fast, which was so refreshing. I could really tell my skin got instantly hydrated. My dry skin felt much more comfortable and super moisturized without any tightness. The hyaluronic acid in it gives deep, long-lasting moisture, and thanks to the cica + PDRN ingredients, it helped calm my skin too. Even on sensitive days, it didn’t irritate at all, so it’s perfect for everyday use. I also feel like my skin’s elasticity has improved, so I’m really happy with it!
B&A *** | January 20, 2026
I bought this because a celeb I follow on YouTube was using it. They said it’s great for when your face is puffy in the morning. I used to keep a spoon in the freezer to use in the mornings, but this product is way easier. The liquid inside lets you massage and hydrate your skin at the same time, and it cools your face, so the puffiness goes down faster. Definitely a handy morning fix!












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Swimming used to dry out my skin and stress me out, but since this has hyaluronic acid and ceramides, my skin stays way more hydrated and bouncy.
It’s great for sensitive skin too, and the gel texture feels light and comfortable even in the summer, which I love!
I especially recommend this to fellow swimmers! 🩵🩵
First off, the texture isn’t sticky at all and it goes on super smoothly.
Since it’s summer, when I take my dog for a walk, my skin tends to get hot, but this cream cools my skin down really fast, which is awesome ㅎ_ㅎ
So now, after my morning walk and shower, I always make sure to apply it!
I’m hitting the big 3-0, so I feel like it’s time to start taking better care of my skin.
And honestly, skin elasticity is the most important thing, right?
I bought the Before & After Ice Lifting Cream because it promises to boost skin firmness, and so far, it’s living up to that!
Thanks to the Cica PDRN ingredient, my skin feels calm and soothed without any irritation, which is great for sensitive days.
Plus, it’s got hyaluronic acid, so my skin stays hydrated all day long.
I think it’s perfect for the dry changing seasons too!
I totally trust Before & After skincare!
They say it’s patented to not freeze even at -27°C, and honestly, it’s amazing!
Right away, my skin feels warmer, and afterward, it’s super hydrated with zero tightness.
I didn’t even need to put on extra cream afterward!
Plus, it has trending ingredients like RDRN, Centella Asiatica, and ceramides, which help calm the skin, reduce irritation, keep your skin hydrated, and protect it from outside stuff. It’s so convenient to get that ice-lifting effect right at home.
I seriously recommend giving the Before & After Ice Lifting Cream a try—you might be as shocked as I was by how good it feels! I’ve even noticed some celebs using it these days, so you know it’s legit.