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seoulive is committed to providing the highest quality K-beauty products and ensures that all items are shipped in perfect condition.
Defective or Incorrect Items: If you receive a defective or incorrect product, you may request a return (refund) within 30 days of receiving your package. In such cases, seoulive will cover all return shipping costs and any additional fees.
Change of Mind (Dubai Return Center): Unlike other global services, we allow returns for a change of mind, provided the product remains unopened and unused. However, for change-of-mind returns, the round-trip shipping costs (original shipping fee + return pick-up fee) will be deducted from your refund.
Refund Process: Approved refunds will be processed via the original payment method and may take approximately 2 to 15 business days.
To initiate a return, please submit a 1:1 Inquiry to the seoulive Customer Service Center with the following details:
seoulive does not offer direct exchange services at this time. If you wish to exchange an item, please return the original item (if eligible) for a refund and place a new order. Actual product colors may vary slightly depending on your device settings and individual skin tones.
For further inquiries, please contact our [1:1 Customer Service Center].
B&A *** | January 9, 2026
This is a cooling gel cream, and paired with the cooling applicator that touches your face, it feels way cooler than just the cream alone. Like, sure, the gel itself is cooling, but when you use your fingers, the temperature drops a bit. But with that applicator (you can see it in the photo), massaging your face feels even more refreshing. So when I use it in the morning before makeup, it reduces any puffiness and cools down my skin, making my makeup go on smoother. And at night, after washing my face, using it feels like it lifts and tightens my skin and pores — my skin feels revived after a long day. Plus, finishing up with a massage using this product not only gives you that cool sensation but also instantly hydrates, keeping your skin moist all the way until the next morning. I’m seriously so happy with it!
B&A *** | January 9, 2026
Since this product is clinically tested, it keeps my skin hydrated for a long time right after applying, and my skin felt super smooth too. The texture is soft and it absorbs quickly without any stickiness, leaving a fresh finish. What I really loved is that it combines both brightening and wrinkle-improving benefits, so it feels like I’m tackling skincare in one easy step! The coolest thing? The cooling sensation. If you pop it in the freezer for an hour, it’s insanely refreshing! This patented cooling gel cream doesn’t freeze even at -27°C, and the moment you put it on, you can actually feel your skin temperature drop, with a nice boost in firmness. It also comes with a cooling applicator, so massaging it on helps reduce puffiness too. It’s like an all-in-one for face and body. 👍 Definitely recommend this for calming the skin in summer or when you’re feeling tired and want a quick lifting boost.
B&A *** | January 7, 2026
The BNA Ice Lifting Cream is perfect for summer—such a refreshing cooling cream. As soon as you apply it, your skin temperature drops instantly and that heat just disappears. Even if you keep it in the freezer, it won’t freeze solid, so you can take it out and apply it cool right away. The hyaluronic acid deeply hydrates from within, and the ceramides lock in that moisture all day, keeping your skin super hydrated with no dryness. The Cica PDRN calms sensitive skin without any irritation and also boosts elasticity, making your skin feel noticeably smoother. If you want cooling, hydration, and elasticity care all in one, this is definitely the product to try!
B&A *** | January 7, 2026
What I loved most is that even when I put it in the freezer, it never actually freezes, so it’s always perfectly cool to use! It’s super refreshing and quickly brings down my skin temperature, and I definitely noticed my puffiness going away fast. I’ve tried a bunch of face coolers before, but this is the first one that comes with a cream, and the cream doesn’t freeze either, so the whole experience feels great. Plus, it has Cica PDRN for soothing, and contains adenosine and niacinamide, which are approved by the Korean FDA for skin benefits, so I feel extra confident using it!












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I’ve also started keeping it in the freezer for an extra boost, and it really seems to amp up the effect. The texture is like a clear gel, and once you rub it in, it absorbs nicely and leaves a subtle glow without any sticky feeling — just super smooth and snug on the skin.
The hydration lasts all day, thanks to hyaluronic acid that delivers moisture deep in, and ceramides that form a protective barrier so my skin stays comfy without any tightness. I usually have sensitive skin and am picky about ingredients, but this felt gentle and absorbed softly, probably because of the pure plant-based Cica PDRN. It really calmed my skin down.
There’s adenosine in there for wrinkle care, and after just a few days, my skin texture already feels smoother. I also think the niacinamide brightened my complexion a bit. It’s kinda amazing that one product covers soothing, hydration, elasticity, brightening, AND anti-aging all at once.
I really trust Before & After skincare now. The Ice Lifting Cream is definitely going to be a staple in my routine!